Top 5 Business Benefits of Cloud Telephony

03 Oct 2018
by Natalie Jordan | 2495 Views | 0
blog

Salesforce has made it easy for 3rd Party vendors to build Apps on its Platform. There are cloud telephony Apps that integrate well with Salesforce, making it easy to dial directly from its Sales Cloud. Call logging is automated as well. For more information on salesforce integration with third party vendors click here. Let us see about a leading Cloud Telephony Product in detail.

Every business organization needs telephone connections to contact their customers and keep the business going smoothly. Therefore, they try to get the best telephone connection so that customers can easily contact them, discuss their problems and get the solution on the spot. Did you ever consider what the criteria for modern telephone communication for business are? It should be economical, high sound quality, extensive coverage geography, easy to set up and, daily use. The presence of additional functions is also desirable. The cloud telephony meets all these requirements. So let us see the top five business benefits for companies and firms:

1. A sharp Enhancement in Productivity:

Many company owners do not want to go through the long and complicated installation process of Private Branch Exchange (PBX) telephone systems. Cloud communications always offer a high-quality operational experience. This improves the productivity of your employees up to a great extent and expands the business volume rapidly.

2. Cloud Telephones are Economical

Always keep in mind those traditional PBX mechanisms that are used as phone connectors often put the additional financial burden on users. It consumes a lot of time as well.  On the other hand, for cloud telephony, you only need to make a small investment in the beginning to purchase the software and data storage. Therefore, a cloud phone service does not require the installation of a massive and costly PBX system. With its inexpensive call functionality feature, companies can make calls to customers freely and generate more leads. It benefits all those companies that depend on telephonic calls to generate sales and business opportunities. It allows them to save a considerable amount of money and use that for the Business expansion.

3. Easy integration with Various POS systems

These days, companies use POS systems to make transactions quickly and grow sales rapidly. Several hand-held devices are also used as POS systems as they meet the different requirements of the business. These POS systems are designed in such a way that it works very well on cloud platforms and generate data as well. You can use that data for your business benefits.

4. Business Mobility

As cloud telephony is based on a virtual platform, it does not need any on-site hardware equipment as needed in traditional PBX systems. Therefore, it facilitates business mobility, which allows companies to establish their branches at different locations. You can access your data from all locations and run different business operations independently.

5. Reliable Telephonic Service

The services of cloud telephone are free from certain unexpected events, such as strike, earthquakes, flood, etc. therefore, you can continue your business operations as usual on all 7 days of a week. That is why companies and business organizations can easily keep making calls to their customers and generate lots of business.

Final Words

These are some major benefits of cloud telephony. Business organizations can use it to have an uninterrupted telephone service, make calls to their customers at all the times and generate business and lips rapidly every day.

About the author

Lisa Cooper works as a writer for Fixtel, an Australian owned and operated telecommunications company to provide quality Telephone system installation services and maintenance solutions. She is a web addict and spends too much time in front of the computer. When she manages to get away for more than 10 minutes, she will read books, travel or shoot photos.

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