Salesforce CPQ, though it’s used for configuring products and services for selling, it is still not a selling tool. It is more of an operations tool. CPQ consulting partner has to have industry experience and understand how the customer is operating in order to implement Salesforce CPQ for its customers. Salesforce Partner that specializes in Quote-to-cash implementation will be able to consult and implement CPQ. 

Through our past experiences, we have put down a few points that could help you with finding your ideal Salesforce Expert.

Should understand your Industry
Your Salesforce CPQ consultant should have expertise in your business domain to understand your day-to-day Operations, Channel Partnership, and BusinessModel. With strong domain expertise, your business can gain more automation.

Average available Time
Choose a salesforce consultant who emphasizes with your business and needs. It is good to have a lighter budget by engaging a Partner that has overseas operations. However, there would so much of to and fro communication during implementation and it is important to emphasize on check responsiveness.

Customer Satisfaction
With a Mid-size business in hand, the following are the aspects a business owner should focus on to get the maximum benefits out of their Salesforce investment:

  • Quality than quantity
  • Efficiency
  • 100% On-time deliverables
  • Customer Delight

Check customer satisfaction scores from previous engagements.

Certifications
Choose a partner with multiple certifications to ensure that they are well trained and informed about the critical aspects of Salesforce which guarantees risk assessment from various angles, handling the complex environment and cost savings.

At Zivoke, we implement CPQ from scratch; also, we have helped our customers because initial setup did not maximize their investment and the system was not meeting expectations. Our team of certified Salesforce CPQ consultants will help you simplify SKUs, achieve organized price books, automate your workflow process, extend mobile capabilities and utilize enhanced analytics to show your executive team the added benefit from your Salesforce CPQ roll-out.